QBE North America

My son has a house on the east coast, but right now he's working on the west coast. Unfortunately his house was broken into recently, they not only stole several items but they also damaged furniture.

So the LAST THING you want to experience is a rude, sharp talking agent!

The 2 times ive talked Daniel Donohue, he was RUDE! He talked to me as a second or third class citizen, as though i was beneath him and he could address me in a negative manner!

I had a mortgage with Chase Bank for years with no problem. But in 2009 I was the victim of a horrible home invasion robbery.

Long story short, I was notven 30 days past due when I received a package from LBPS. It's not unusual for mortgage companies to sell mortgages to other banks. I called LBPS, who made nomen toon they were the first collection company Chase Bank formed. I did find out quickly when I asked for their billing address and was informed I was in preforclosure.

And thus began a 2 /2 year nightmare. Now I had a paralegal certificate, my family were lawyers and thank God one f my brothers owned a mortgage company. I did not know there is no such thing as a foreclosure lawyer, and no, they were not allowed to request a retaine, but they did. My father was the lawyer for the city of Boston until he died, and he The first had sent all his law books to me.

I hired and fired 2 lawyers, grabbed the real estate law book, and put the case together myself. Everyone caught up in this mess were told we had to go thru a mediation process. I had to wait a year, a terrible time not knowing if this home I had built and paid for would be taken from me. But I believed mediation was the end of the line.

No. It was a joke, I had done the release of attorney, nd that's when things got down and nasty. My first correspondence came in from QBE, claiming they were trackers, their job was to find homes that had no homeowners insurnce. Now my insurance previously ran about 1800.a year.

They told me I had no insurance and they hit me with a 9000.00 policy, and raised my payments 400.00 a month. Niw every day Id go to the mailbox and there were more forced policies, 90 day binders, new to me. But I knew it was not in the banks best interest for my home not to be insured. I had to find out who I was insured with.

I was determined I was not going to lose this. When I say I spent the better half of my life on the phone with LBPS, aka IBM, aka Seterus, and QBE I started at 6 am and called until they closed. I demanded statements, because I knew my escrow account would let me know what they were up to. I'd see a payment disbursed to an insurance company in October when in fact it was sent the following January and in comes a letter saying, sorry, psid too late, policy cancelled.

But I kept on them, and yes I finally found my policy. Seterus had sent Citizens a list of policies up for renewal, and I found my policy. By the policy number with nit my name, but Seterus as the loss payee. It was on a fax and Seterus could not deny sending it.

I told them Ihad it along with the 4 other customers and did they want me to contact those oeople. It was probably the first tine QBE immediately cancelled the 9000.0 policy and returned it to my escrow. But they did not return 7 months of overpayments and told me I had to pay the extra 4 months more. I called my brother, told him no way, but he said, do it or they will foreclose you.

And then the fraud started showing up on my monthly statements. Attorney fees, but no copy of the bill. 8 daily drive by my home to see if I still lived there. They charged 8.00 for each drive by.

I told them no that was not happening, where I lived they would have been seen. I asked for a oucture of the car, licence plate number, never got it. It turned out that what was settled in mediation was thrown out the window. I saved every scrap of correspondence from them, I caught every lie, every fraudulent charge .

QBE was not the only company placing forced insurance. A lot of companies that sold he homeowners at the same time issued one to Seterus and psid for it out of my escrow. They stole all my equity, Nd slowely but surely my monthly payments increased and I had to pay. .But I drove them crazy, they told me to stop calling , I told them when they gave me back my money I would.

Now I did my homework and I knew I had to stay with them for 2-/2 years. I called Quicken, explained, and told them to be ready. They werem and had me out of Seterus the month Seterus tried to raise my monthly amount another 89.09. I am with Quicken.

But am not done with Seterus. There is a class action suit going on, but it only goes after QBE, and I wanted every penny due. This class cation suit will be ruled on in April 2017. Of course Seterus and their minions will lose.

I will have a very easy time sueing them onc they have been found guilty and as much as I hate the thought of going over all that pepper work again, believe me I will. I won't settle for just 10 percent, I want every penny they stole. And I will prevail. I am a fighter and there is no way I plan to sit back and let them keep MY money.

Hopefully, it will stop other foreclosures, I read the complaints, but the victims are giving up, they don't know how to fight back, and it's heartbreaking. I plan to show them.aI am deadly determined that a Seterus is finally held accountable. I will get justice. I can document everything I say.

They cannot deny any of it. Finally I get my justice.